Vinted Shoppers Share Frustration Regarding Sizing Updates

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Digital Channels Reaction

Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.

The platform stated the revised method more closely matches similar services.

The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.

Sizing System Updates

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update to its shipping options due to shopper criticism.

Michael Yang
Michael Yang

Award-winning journalist with over 15 years of experience covering UK politics and international affairs, known for her investigative reporting.